--- title: Optimise - Homerun CX --- [![Customer Experience](https://homerun.cx/hs-fs/hubfs/Homerun%20Logo%20green.jpg?width=80&height=83&name=Homerun%20Logo%20green.jpg "Customer Experience")](https://www.homerun.cx?hsLang=en) - Get started - [Marketing Automation Plan](https://homerun.cx/marketing-automation-playbook) - [CX Impact Kit](https://homerun.cx/cx-impact-kit) - [Personas & Journeys](https://homerun.cx/personas_journeys) - [Tailored inspirational session](https://homerun.cx/tailored-inspirational-session) - Offering - [AI First](https://homerun.cx/ai-first) - [Strategize](https://homerun.cx/strategize) - [Execute](https://homerun.cx/execute) - [Optimize](https://homerun.cx/optimise) - [Staff](https://homerun.cx/staff) - About Us - [The Company](https://homerun.cx/the-company) - [Experience](https://homerun.cx/experience) - [Cases](https://homerun.cx/experience-0) - [Partners](https://homerun.cx/our_partners) - [Ideas](https://homerun.cx/ideas-insights) - [Contact us](https://homerun.cx/contact-us) - Career - [Join our team](https://homerun.cx/join-our-team) - [Job openings](https://homerun.cx/job-openings) - [English](https://homerun.cx/optimise) - [Swedish](https://homerun.cx/sv/optimise) [![Customer Experience](https://homerun.cx/hs-fs/hubfs/Homerun%20Logo%20green.jpg?width=80&height=83&name=Homerun%20Logo%20green.jpg "Customer Experience")](https://www.homerun.cx?hsLang=en) - Get started - [Marketing Automation Plan](https://homerun.cx/marketing-automation-playbook) - [CX Impact Kit](https://homerun.cx/cx-impact-kit) - [Personas & Journeys](https://homerun.cx/personas_journeys) - [Tailored inspirational session](https://homerun.cx/tailored-inspirational-session) - Offering - [AI First](https://homerun.cx/ai-first) - [Strategize](https://homerun.cx/strategize) - [Execute](https://homerun.cx/execute) - [Optimize](https://homerun.cx/optimise) - [Staff](https://homerun.cx/staff) - About Us - [The Company](https://homerun.cx/the-company) - [Experience](https://homerun.cx/experience) - [Cases](https://homerun.cx/experience-0) - [Partners](https://homerun.cx/our_partners) - [Ideas](https://homerun.cx/ideas-insights) - [Contact us](https://homerun.cx/contact-us) - Career - [Join our team](https://homerun.cx/join-our-team) - [Job openings](https://homerun.cx/job-openings) - [English](https://homerun.cx/optimise) - [Swedish](https://homerun.cx/sv/optimise) ## Need help optimizing?  So, the system is in place and working for you. The journeys and automations are running as planned. Now the fun starts! We are offering a set of services for monitoring the end user experience and effectiveness. Ideally these services are leveraged as monthly or quarterly subscriptions, feeding back on possible gaps, improvements and suggested changes to your set-up.  GROWTH HACKING Growth hacking goes beyond traditional marketing. It’s a dynamic blend of creativity, data analysis, and innovative strategies that pinpoint rapid growth opportunities. Whether you opt for a project-based engagement or an ongoing service, we provide a detailed plan outlining suggested initiatives. You can choose to implement them independently or collaborate with us for seamless execution. QUARTERLY REVIEWS We offer standardized reviews based on best practices, covering key quantitative and qualitative metrics. This includes a communication review assessing tone of voice, campaign performance, brand consistency, and message impact. We also conduct a KPI review with metrics like conversion rates, click-through rates, churn, NPS, and RFM. Finally, we perform a data quality and compliance review to ensure accuracy and compliance. CX ASSESSMENT What does it mean to have a lazerfocus on the end user experience? For us it means to put ourselves in the receiving end of all customer communication. With CX assessment we put our money where our mouth is, and deliver hands-on improvements that can be implemented directly. [Read More](https://homerun.cx/homerun_customer_experience-0?hsLang=en) ### Get in touch Video player - Screenshot 2025-01-17 at 13.52.40 - Click to play video [![h_logo_white](https://homerun.cx/hubfs/h_logo_white.svg "h_logo_white")](https://www.homerun.cx?hsLang=en) ##### Offering - [How we can help](https://homerun.cx/ai-first) - [Strategize](https://homerun.cx/strategize) - [Execute](https://homerun.cx/execute) - [Optimize](https://homerun.cx/optimise) - [Staff](https://homerun.cx/staff) ##### About us - [The Company](https://homerun.cx/the-company) - [Experience](https://homerun.cx/experience) - [Partners](https://homerun.cx/our_partners) ##### Contact us - [Contact us](https://homerun.cx/contact-us) - [Join our team](https://homerun.cx/join-our-team) - [Job openings](https://homerun.cx/job-openings) ©2026. All rights reserved