Your customers no longer behave as they once did! Email is declining as the primary communication channel, and it’s becoming increasingly difficult to capture and maintain customer interest, but...
...Technology now offers better opportunities than ever to create meaningful communication with your customers. The key is to seize these opportunities and make a plan for how to get rubber to the ground!
We offer a tailored inspirational session, where we do research on your company and industry in advance, making the lecture more relevant for you and your team. The session takes between 1,5 - 2 hours.
This often leads to a couple of hands-on ideas to be implemented right away!
What we cover:
Goals and challenges specific to your customer communication
Factors that will impact your success
How to take the next step and what to consider
When we’re done, you will receive a concise report with recommendations on how to move forward to increase conversion, loyalty, and cross-selling.
"
Homerun provides a clear end-customer perspective and actionable customer insights. Through our workshops on the theme of meaningful customer communication, we have gained both concrete ideas and insights that will become part of our plan for member communication."
Trine-Lise Olsson
CRM manager, NAF
"
Member communication will look completely different in 3-5 years compared to today. Homerun has provided strategies and insights that are valuable for developing both our strategy and platform for the future."
